Warranty
All Genuine INFINITI parts are custom-fitted, custom-designed, and durability-tested for your INFINITI, and come with a INFINITI-backed 12 month/12,000 mile (whichever occurs first) limited warranty (if installed by dealer at the time of purchase). See Retailer or Warranty Information Booklet for details..
Genuine INFINITI Accessories are covered by INFINITIs Limited Warranty on Genuine INFINITI Replacement parts and Genuine INFINITI Accessories for the longer of 12 months/12,000 miles (whichever occurs first) or the remaining period under the 4-year/60,000-mile (whichever occurs first) INFINITI New Vehicle Limited Warranty. Terms and conditions apply. See Retailer or Warranty Information Booklet for details.
For complete information concerning warranty coverage, conditions, limitations, and exclusions, see your INFINITI retailer and https://www.infinitiusa.com/owners/ownership/warranty.html for warranty details.
All non-genuine INFINITI Accessories are not warranted by INFINITI. Refer to accessory product manufacturer for warranty details. INFINITI limited warranty also does not cover damages or failures to the vehicle caused by improper installation or alterations. Damage or failures caused by use of non-INFINITI-affiliated parts/accessories are also excluded from INFINITI warranty coverage. Read the new vehicle limited warranty information booklet or contact your retailer for details.
Motorsports accessories are not genuine INFINITI parts/accessories. Motorsports parts are sold ""AS IS"" without warranties, express or implied (including all warranties of merchantability or fitness for a particular purpose), unless expressly prohibited from doing so by applicable law, in which case the warranty provided is the minimum required by law. Damage or failures caused by use of this part are also excluded from warranty coverage. Read the new vehicle limited warranty information booklet or contact your retailer for details. The installation of a Motorsports competition part on a vehicle intended for use on public streets or highways may violate laws and regulations relating to motor vehicle safety standards or emission regulations.
Website Disclaimer
This website is intended for general descriptive and informational purposes only. It is subject to change and does not constitute an offer, representation or warranty (express or implied) by Nissan North America, Inc. Interested parties should confirm the accuracy of any information in this website as it relates to a vehicle directly with Nissan North America, Inc. before relying on it to make a purchase decision. Nissan North America, Inc. reserves the right to make changes, at any time, without prior notice, in prices, colors, materials, equipment, specifications, and models and to discontinue models or equipment. Due to continuous product development and other pre- and post-production factors, actual vehicle, materials and specifications may vary from this website. Some vehicles shown with optional equipment. See the actual vehicle for complete accuracy. Availability and delivery times for particular models or equipment may vary. Specifications, options and accessories may differ in Hawaii, U.S. territories and other countries. For additional information on availability, options or accessories, contact your INFINITI retailer or Nissan North America, Inc.
Discontinued Parts: Not all discontinued and/or older parts and/or accessories are available for immediate shipment. Please call or email to confirm availability on shipping of discontinued and/or older parts and/or accessories. There will be no returns or exchanges on discontinued and/or older parts and/or accessories. They are considered “Final Sale.”
Core Policy: Some parts offered on our site have a "core charge" applied to them. This is a refundable charge that the manufacturer applies to ensure that the old part is returned to us. Customers are responsible for all shipping charges related to returning cores to us. Remember all core returns must be assembled, clean, complete with no missing parts, undamaged, and in the original packaging. If you have any questions about core charges please feel free to contact us and we will be happy to answer them.
Return Policy
No refunds after 30 days. All return parts must be in the original packaging and you must include a copy of your invoice. If your order did NOT include the VIN, there will be no returns or exchanges on the parts ordered! There are no returns on airbags, electrical, fuel, high performance parts, racing parts, previously installed, or special ordered parts, because we cannot restock them. There will be a 20% restocking fee for all returns if we concluded the order was your error, but still a returnable item. If the error is ours, we will cover shipping expenses and re-send the item to you. If the order error is the customers, charges for shipping and handling are not refundable.
Please contact us for a Return Authorization Number, prior to returning any merchandise. If you choose to email us, please include your order number and "Return Authorization" in the subject line. Returns will not be accepted without a Return Authorization Number. Parts must be returned for inspection prior to any credit being issued. All return parts must be uninstalled and returned in the original, unopened, undamaged packaging or you will not receive credit. Parts must be accompanied by a copy of proof of purchase invoice (this can be found under “Your Account” on our site). All shipments must be prepaid. COD and freight collect shipments will be refused. If these requirements are NOT met, parts will be either scrapped or returned to you at your expense.
Core Policy: Some parts offered on our site have a "core charge" applied to them. This is a refundable charge that the manufacturer applies to ensure that the old part is returned to us. Customers are responsible for all shipping charges related to returning cores to us. Remember all core returns must be assembled, clean, complete with no missing parts, undamaged, and in the original packaging. If you have any questions about core charges please feel free to contact us and we will be happy to answer them.
Refund Policy
Returned products must be in new, unused condition and include the original box and/or packaging. Once we receive your return and inspect it (usually within 48 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original payment methods. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.
All returns need an RMA number obtained when you apply for a refund, and will need to be returned to our address which can be found on the About Us page of this website. You are responsible for all return shipping costs.